Frequently Asked Questions

In order to place an order, it's necessary to have your own account with Classic Graphics. To create one, navigate to the upper right corner of the screen and click on "Login". On this page, you can see the Sign Up section and fill in all the required fields with your complete details. Once completed, check your registered email address for a verification email from us.

Alternatively, you can also log in using your Google or Facebook account via the login page.

Navigate to "My Account" and select "My Profile". Then, simply replace the current contact information with your updated details, and remember to click "Update" to confirm the changes.

Navigate to "My Account" and select "Change Password". Enter your current password followed by your desired new password in the designated fields.

Within your My Account section, you'll find an option labeled "Deactivate Account". Simply provide the reason for deactivation, and your account will be deactivated. Please be aware that deactivating your account will result in the loss of all saved designs. If you decide to reactivate your account in the future, please reach out to our customer support team for assistance.

Ordering is quick and self‑serve

1. Select your product – Browse the catalog, click the item you need, and choose the size, stock, quantity, and any add‑ons.

2. Upload artwork (or ask us to design) – Drop in a print‑ready file, use the “Upload Later” option, or add our Design Service to your order.

3. Review instant price & proof – The page shows real‑time pricing; approve the on‑screen proof or request notes.

4. Add to cart & check out – Pick shipping or free pickup, enter payment, and place the order. You’ll get an email confirmation and status updates.

5. Need something not listed? – Use the Custom Quote page, tell us the specs, and we’ll email you pricing plus a link to order in one click.

Create (or log into) your account before checking out and you’ll be able to track every job and reorder in seconds.

Yes—changes are easy before production starts:

• Before you approve your proof: simply reopen the order in your account, upload the revised file or adjust specs, and re‑submit the proof.

• After proof approval but before we begin printing: call us right away at 260‑482‑3487. If the presses haven’t started, we’ll update the order and confirm any cost or timeline changes.

Once production is underway, modifications aren’t possible, so reach out as soon as you spot something.

Log in to your account and open the Orders tab—each job shows its current production status in real time.

There are three options for designing and customizing a product. Click a product on the left-hand panel and choose one of the options.

1. Custom Design: lets you customize the products. Click it to open the design studio and use multiple tools to create your own design.

2. Upload Design: using this option, you can upload your own JPG, JPEG, GIF, PNG, EPS, AI, PDF and PSD images.

3. Browse Design: use this to select hundreds of pre-loaded templates. Work on them or customize them through our design studio.

Paper stock is our lighter, more flexible sheet—perfect for items such as letterhead, flyers, and brochures. It typically ranges from 20 lb bond up to about 100 lb text (roughly 75–150 gsm), folds easily, and is ideal when you need something you can write on or mail in an envelope.

Card stock (also called cover stock) is thicker and stiffer—think postcards, business cards, invitations, tent cards, and packaging inserts. It usually starts around 80 lb cover and can exceed 130 lb cover (about 200–350 gsm), giving your piece a premium, durable feel that stands up to frequent handling.

In short, paper stock is for everyday flexibility; card stock is for extra strength and a professional, substantial finish.

Glossy Paper

• Shiny, highly reflective surface that makes colors appear richer and photos extra sharp.

• Adds a “finished” look ideal for brochures, photo prints, and marketing pieces meant to grab attention.

• Susceptible to glare and fingerprints; not as easy to write on.

Matte Paper

• Smooth, non‑reflective finish that reduces glare and gives a softer, elegant look.

• Excellent for text‑heavy documents, booklets, or pieces that need to be easily read under any light.

• More resistant to fingerprints and can usually be written on without smudging.

In short: choose glossy for maximum color pop and visual impact; choose matte for a glare‑free, sophisticated finish and better writability.

Our upload system accepts artwork in CMYK, RGB, or Pantone/spot‑color modes.

• CMYK (preferred): Send files already converted for the most accurate print match.

• RGB: We’ll auto‑convert to CMYK; expect slight shifts in very bright or neon tones.

• Pantone/spot colors: For exact brand matches, choose “Custom Quote” and tell us the PMS numbers—‑we’ll price it as a dedicated spot‑color job.

If you’re unsure which mode your file is in, export to PDF/X‑1a (CMYK) or ask our team to check before production.

We prepare production files at 300 dpi (dots per inch) at the final print size, which is the industry standard for crisp images and sharp text on items such as business cards, brochures, postcards, and most signage. For very large pieces that will be viewed from several feet away—think banners or wall graphics—we output at 150 dpi at full size, which delivers the same perceived sharpness while keeping file sizes manageable. Vector artwork (AI, EPS, PDF) is resolution‑independent, so it remains razor‑sharp at any scale.

At Classic Graphics we match each project with the process that delivers the best quality and value:

• Digital printing – fast, full‑color output ideal for short runs, variable data, and tight deadlines.

• UV printing – instantly cures inks with ultraviolet light, producing vibrant, scratch‑resistant graphics on rigid or flexible materials.

• Eco‑solvent printing – low‑odor, outdoor‑durable inks perfect for banners, decals, and signage that need to withstand the elements.

• Heat‑transfer printing – high‑resolution transfers for apparel and hard goods, giving rich color with no minimums.

This mix of technologies lets us handle everything from business cards and brochures to vehicle wraps and custom T‑shirts—all under one roof.

We use a calibrated, color‑managed workflow to keep your prints as close as possible to the colors you see in your artwork. Even so, please note:

• Screen vs. print: Monitors emit light (RGB), while printing uses inks or toners (CMYK), so a slight shift is normal.

• Paper choice matters: Glossy, matte, and uncoated stocks each absorb ink differently, which can affect vibrancy.

• Spot‑color accuracy: If your brand requires an exact Pantone® match, let us know and we’ll quote spot‑color or specialty‑ink options.

• Proofing for peace of mind: For critical color projects, request a hard proof—we’ll print a sample on the actual stock so you can approve (or tweak) before the full run.

In short, we aim for a close match every time, and we offer proofing and spot‑color services when precise accuracy is essential.

For the sharpest, most professional print:

• Begin with high‑resolution or vector art – 300 dpi at the size it will print, or scalable vector (AI, PDF, EPS).

• Keep it CMYK – convert RGB files to CMYK to avoid unexpected color shifts.

• Use loss‑less formats – export as PDF/X‑1a, TIFF, or high‑quality JPEG; skip heavy compression.

• Embed or outline fonts – prevents missing‑font substitutions.

• Add bleed and safe margins – at least ⅛ " (3 mm) bleed on all sides and keep critical text ⅛ " inside the trim.

• Don’t upscale low‑res images – enlarging a small bitmap won’t create real detail; replace it with a larger original instead.

• Check your settings – no crop marks in the live area, flatten transparencies, and proof at 100 %.

Follow these steps and your file will print as crisply as it looks on‑screen.